Plain language

eLearning

Adobe Illustrator

Microsoft Office

Storyline 360

Overview

An eLearning course designed to help a fictitious software company improve the clarity of their copywriting.

See project

Responsibilities

Needs analysis

Instructional design

Graphic design

eLearning development

Problem

A software company receives complaints about poor user experience. Focus groups identify unclear instructions as a major issue.

Target audience

Product designers

Project managers

Software developers

Training coordinators

User explains frustrations during focus group

Solution

eLearning course

Created in Storyline 360.

Online delivery supports 'work from home' business model. Multimedia, interactions, and knowledge checks help learners process and remember info. Examples relate to situations experienced at work. Helpful links and resources provided.

Process

Learning needs analysis

Demographic research on target audience
Role-specific research
Images and diagrams
Created Learner profile

See learner profile

Learning goals and outcomes

Identified learning goals for module
Created learning outcomes to meet goals

See learning outcomes

Screenshot of Learning Goals and Outcomes document

Storyboard

Broke course into sections
Researched and wrote content
Outlined images, multimedia, and interactions
Wrote quiz assessments

See storyboard

Graphic design

Created accessible colour palette
Sourced and edited photos
Created images to illustrate examples
Edited stock character library to make new set

See character set

Screenset of original character set by Lustoza on Pixabay

eLearning Development

Organized Storyline project into scenes
Customized welcome and course certificate
Completed layout for text, images, and media
Built interactive elements with action states

Results

Result